Isn’t it logical that health care should be about improving a patient’s health? “Non-medical switching” is a heartbreaking example of when it isn’t. It is the term used to describe how patients, oftentimes with chronic illnesses, are forced by their insurance plan to take less expensive medications that, studies show, are often less effective. It takes medical decision-making out of the hands of doctors and patients. The decisions are made by patients’ insurance companies. Insurance companies are the only winners.